Access for people not on-line

Overall Rating:

Summary: Access for people not on-line

I want to be able to walk in and hand in my prescription and be able to ask about things. They keep telling me to do it on-line. I am not 16, I can' do it on-line. Yesterday I got so upset as I knew I had to go in and ask but the receptionist did it for me yesterday. It depends who is on reception.