Bad handling of diagnoses

Summary: Bad handling of diagnoses

I have already raised a complaint about the surgery. My daughter was diagnosed with autism but her referral in January wasn't sent. She is a young person so should have been sent to CAMHS but was not. Protocols are supposedly in place, that is definitely not the case. My husband is also waiting on test results that he hasn't recieved for a while, it is so disorganised. My daughter's referral took 11 months, it has taken 6 weeks and counting for my husbands results and I have huge concerns. The surgery aren't offering basic services, such as smear tests, and even with limited transport I had to go to Litherland. I think its a training issue, they aren't even signposting, which is simple procedure