Can’t book an appointment over the phone.

Overall Rating:

Summary: Can't book an appointment over the phone.

Since Covid it's been very difficult to get a face to face appointment. You ring and after 10 minutes of lines being open all the appointments are gone. How can this be after 10 minutes? A couple of weeks ago I was unwell and needed to be seen and was sent to see a GP at Litherland Town Hall surgery. Why can't I get to see a GP at my own surgery? To see the same GP regularly would be good.
Doctors are fine when you see them but it's too difficult to get an appointment. Before Christmas I couldn't get through on the telephone lines at all. I drove to the surgery in desperation and they fitted me in. Not everyone can get to the surgery though.