Can’t get an appointment

Summary: Can't get an appointment

It is impossible to get an appointment, there is no point in phoning as they don't answer the phone or ring you back, you need to go and wait in person. They don't take for appointments in advance and there is often no Dr. Dr Fletcher is good when there, they are all good if you can see them. When you ring the hub, they say go to Litherland or wherever else but I am not mobile so I can't. It is not a great, user-friendly service like it should be. Prescriptions can take up to a week and it shouldn't be this way. Receptionists are good and it's not their fault. I keep being told to ring 111 and my precsriptions are late, I need them when I need them. The previous owners were great. The service would improve if the took appointments in advance.