Communication and treatment vulnerable adult

Overall Rating:

Summary: Communication & treatment vulnerable adult

Whiston Hospital for my skin cancer – I go on my own and I have been to Broadgreen initially then St Helens/ Whiston hospital. I am on my own but sometimes there are 3 or 4 staff in the room. They use medical terms and I don’t understand.
The gentleman’s support worker stated – if we could get a letter explaining the appointment and what the treatment will be I could then explain it to him.