Difficult to get in touch with the Doctors

Summary: Difficult to get in touch with the Doctors

When attempting to call the surgery you ring up, press the relevant number to get into the queue, then the call isn't answered, waiting on the line for over 10 minutes. My husband also had the same experience of not being able to get through. He had to attend the surgery in person, which isn't easy when working long full-time hours. This was to obtain a print out so that he could attend a clinic for blood samples. These tests have been cancelled on multiple occasions. This leads us both to want to move surgery to one that gives us a better chance of getting through and making an appointment, this is simply a basic requirement.