Dr Fletcher brilliant, the offer is abysmal.

Summary: Dr Fletcher brilliant, the offer is abysmal.

The surgery is a cardboard cut out. The hub often takes over an hour to get an answer. Very often it is only a receptionist on duty at the surgery. Being forced to ring at 08:00 is a joke, sometimes appointments have all already gone. People are queuing at 07:30 awaiting the receptionists arrival. Each surgery is stovepiped, there is no polyvalence between the other units in the group. We need a provider that is prepared to run the surgery properly.