Forms lost and no progress with SAR

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Summary: Forms lost and no progress with SAR

In May 2024, I made a subject access request (digital copies) and told it could take up to 8 weeks. After many phone calls chasing this, I was told in October 2024 that my form had been lost and I needed to make another request. I did, but I am still waiting. My NHS app is also not showing information that I know others have access to.