Generic feedback – as dentist unknown

Summary: Generic feedback - as dentist unknown

The person sharing feedback only knew the dentist was in Blundellsands.

My mum has a dentist in Blundellsands. They told her that her teeth needed cleaning but never mentioned there would be a charge.

She was posted a bill for £47. They are pensioners receiving an unexpected bill.

She tried to pay it over the phone but they said no. She said can we post a cheque and they said no. They said you have to come into the surgery to pay.

My parents are in their 80's / 90's and had to travel back to the dentist on public transport to pay.