Loud music on at reception, inappropriate.

Overall Rating:

Summary: Loud music on at reception, inappropriate.

I visited outpatients reception at hospital to collect a bloods form left for me by gastro team. Loud dance music was playing at reception which felt inappropriate and unprofessional for a hospital with waiting area nearby. Could be a challenge for anyone with hearing loss too. Needs to be changed. Quiet background music for those waiting may not even be suitable for some but that created a very poor impression of a work environment for me.