Never get through

Overall Rating:

Summary: Never get through

I never get through when I call. I’m registered blind, deaf, and a former cancer patient. I’m 83, people my age can’t get to the practice or call at 8 o’clock. And sometimes I can’t get online. If I can’t get through, I just leave it, I don’t get treatment anywhere. And when you do get in to see a doctor you never go in on time and you only get 15 minutes. It’s not the receptionists fault, they’re just doing what they’re told.