Patient Safety Breach / Dispensing error
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Summary: Patient Safety Breach /Dispensing error
This pharmacy recently delivered an NHS prescription to a local patient where the medication inside the box did not match the NHS prescription label. Failure in workflows and safety verification checks. Online public reviews indicate a deterioration in trust and satisfaction over the last 12 months since change of management. The mistake was noticed before the patient could ingest the wrong drug, but many other vulnerable or elderly patients utilizing their service may not be as fortunate. The relevant authorities have been informed. Be vigilant, double check your medications!
