Poor communication between drs and DN’s

Summary: Poor communication between drs and DN's

My mother in law is housebound and has District nurses coming in to see her each week. When the nurse wants the doctor to prescribe medication for her, they email for it but the dr never seems to receive it or it takes many weeks for it to come through. She is still waiting for cream to be prescribed since before Christmas and this has happened several times. Once they were going to take her off the housebound list as a nurse had called round to take blood and she was not in on two occasions. Both of these occasions she was in hospital for a week or longer, surely there would be records that showed this. Once you manage to get a dr though, the service is good.