Poor service, locums, no appointments, errors

Summary: Poor service, locums, no appointments, errors

I've been here for 3.5 years and have been unwell during my recent pregnancy. You ring and wait for about 30 minutes for someone in hub to answer. They give impression you are talking to someone in the surgery but it's someone at the hub. By time you speak to someone, all appointments are gone.
You can queue outside at 8am and often others are already there when you arrive. I had to really insist on an appointment once to be seen. Once I was told I would get a call by 6.30pm, it didn't happen so I rang next day and they said they were full. The receptionist did apologise but they didn't fit me in. I had to travel to Bootle to see a GP.
There aren't enough clinicians, they are only there on a few days but surgery is open every day, so it's not surprising there aren't enough appointments available.
Why don't calls come through to the reception at the surgery? You never see the same GP, lots of locums on duty don't know the area or the systems. They had no idea of maternity services locally, so I ended up contacting hospitals and organising this myself.
There is no nurse on site, and no practice manager. You have to chase everything up. There are no maternity clinics at all.
I have tried the triage online form and didn't get a response. The Health visitor was with me one day and rang the GP, explained I was a new mum and I got a tel. appointment. Just no support.
I needed a letter from GP at one point and I was given a two line note, it was totally unsatisfactory, I asked was it for real? It had to be redone as it wasn't fit for purpose, the second one was fantastic.
My young daughter is registered at another surgery and I won't move her as I want to be able to get her seen if I need to.