So helpful with advice for my mum

Overall Rating:

Summary: So helpful with advice for my mum

Cumberland house has been our surgery for twenty years and they have been so good. Recently I contacted them to ask could my mum transfer to them as she was having problems at her GP. The reception staff explained that she couldn’t because of the catchment area. They went on to ask me more and went out of their way finding time to make suggestions for her as to how to resolve the situation. This was so helpful and I really appreciated them taking the time to enquire further and try to help. Thanks again. Such a friendly approachable surgery