Stressing my brother out

Overall Rating:

Summary: Stressing my brother out

I used to live in Hightown and am giving feedback on my brother's behalf. He has various learning difficulties, dyslexia, dyspraxia, communication problems etc. It is important that he is in contact with me when at the Drs. Ringing up is a nightmare, this needs to be quicker; I had to give up after 30 minutes. The hub is fine. Seeing the same Dr is very important, and Dr Fitch has been good when seen. A locum has stressed my brother out in the past and wouldn't allow him to call me. Dr Fletcher has also been good. My brother has been diagnosed with Motor Neuron Disease, but his referrals kept getting rejected. It took from January to July for Rheumatology to come through and was eventually referred to neurology. The Walton Centre have been excellent, as have the MND clinic. Getting Dr Fletcher is important to my brother, and I need to plan in advance due to living in the south, and the surgery makes this hard.